Privacy Policy

Effective Date: October 1, 2024Driver Improvement Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.driverimprovementagency.com] [defensivedrivingms.com]  (the "Site"), enroll in our defensive driving courses, and use our services. By accessing or using our Site and services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, and mailing address.Identification Information: Driver’s license number, date of birth, and other identifying details necessary for course registration and completion.Payment Information: Credit card or other payment details, which are processed securely by third-party payment processors.

b. Non-Personal Information

Usage Data: IP address, browser type, operating system, and information about how you interact with our Site.Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your preferences and to track how you navigate our Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

To process and manage your enrollment in our courses.To communicate with you regarding your course registration, progress, and completion.To provide customer support and respond to your inquiries.To improve our services, website functionality, and user experience.To send marketing communications, promotions, and other information that may be of interest to you.To comply with legal obligations and protect the rights and safety of our company, users, and others.

3. How We Share Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and customer support.Legal Compliance: We may disclose your information if required by law or to respond to legal processes, including requests from public and government authorities.Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party.

4. Data Security

We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe link in the emails. Note that you may still receive transactional emails related to your enrollment and account.Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Driver Improvement Agency

Address: 4915 Interstate 55 North Frontage Rd, Jackson, MS 39206

Email: [email protected]

Phone: 1 769-500-1574